About
I describe myself as an easygoing, challenge-loving and pro-active person.
IT Expert & Developer.
I love to help people and enterprises to find their goals using Microsoft technologies like Windows Server, Exchange server and automate processes using PowerShell.
- Birthday: Feb 9, 1982
- Website: medium Profile
- Phone: +52 222 255 xx xx
- City: Puebla, Mexico
- Age: 42
- Degree: Master
- Email: jortega@jortit.mx
- Freelance: Available
I am easy to adapt with leadership based on priority matters and efficiency.
Facts
In Upwork, these are the biggest achievements a freelancer along my experience working for Microsoft 365.
Job Success
Projects completed
Hours Of Support provided
Years of Experience with Top-Rated Plus distintion
Skills
Throughout time, you can get a lot of skills; these are the mine that I have worked and learned for and use extensively in the field.
Resume
In this section, I would like to show you a bit more of my preparation. Thank you for your confidence!.
Sumary
Jose Gabriel Ortega Castro
Top-notch freelancer working for Upwork with distinction Top-Rated Plus, and 100% job success, Office 365 Ambassador with 5+ years of experience attending cases worldwide in english and spanish.
- Puebla,Puebla, México
- (+52) 222-255 6151
- jortega@jortit.mx
Education
Master of Information Systems
2010 - 2013
Catholic University Andres Bello, VE
This magister goes far beyond and prepares the student for industry-leading technologies like Cloud computing, Artificial intelligence, Big Data, and Machine learning.
Bachelor of Computational Physics
2000 - 2009
Venezuela Central University, VE
This bachelor's degree enables you to solve complicated issues in physics using computers: numeric methods and machine learning algorithms.
Professional Experience & certifications
Microsoft 365 International Support Ambassador - Latam & Spain
2018 - Present
Puebla, MX
- Solve 1st and 2nd level support tickets efficiently for LATAM and Spain while maintaining high-quality standards.
- Provide feedback and solutions to tickets using Powershell or knowledge in Exchange Server & Exchange Online.
Top-Rated Plus Freelancer with 100% job success
2014 - Present
Puebla, MX
- I have delivered more thank 11k hours of work along 268 jobs with 100% job success in over 10 years.
- Reached Top-Rated Plus distinction in Upwork
Microsoft Certifications
2013 - Present
Puebla, MX
- Microsoft Certified Solution Expert (MSCE) Messaging (Charter Member).
- Microsoft Certified Professional (MCP).
- Microsoft Certified IT Professional (MCITP) Enterprise Messaging Administrator.
- Microsoft Certified Solution Associate (MCSA) Windows server 2012.
- Microsoft Certified Technology Specialist (MCTS) Exchange Server 2010, Configuring.
Services
Now, presenting the services that you could hire with us.
Servers Implementations
Set up, deploy, and install your servers to power up your enterprise with a strong foundation. Our comprehensive services ensure your systems are ready to drive your business forward, enabling seamless operations and robust performance.
Troubleshooting and Support
Our expertise covers troubleshooting any Windows platform, from client systems like Windows 10 and 11 to Windows Server. As Microsoft Certified Professionals, we provide top-tier support.
Automate your Success!
There is an extensive collection of scripts available to assist you in troubleshooting and automating your daily tasks. If you can't find the specific solution you need, our team can create custom automation tailored to your requirements.
Cost-Effective Office 365 Solutions
Explore budget-friendly Office 365 solutions designed to enhance your business productivity and streamline operations.
Seamless Migration
We specialize in seamless migration of emails and data from popular services such as Box, Google Workspace, Dropbox, as well as hosting platforms like Bluehost and HostGator. Our experienced team ensures a smooth transition, handling the entire process from start to finish with minimal disruption to your operations.
Comprehensive IT Services
Experience comprehensive IT services tailored to meet your unique business needs. From network infrastructure management to cybersecurity, cloud solutions, and beyond, we offer a full spectrum of IT support to keep your operations running smoothly.
Contact
If you have any questions or prefer to communicate with us, please complete the following form.
Address:
Historic Center, Puebla, Puebla